Leather Jacketry follows a 30-day return policy on all orders.

Fortunately, we do not charge an additional restocking fee.

The Return Address is Brand-Specific. (Check out the Contact Us or Product pages)

Thank you for shopping at Leather Jacketry! We hope you find our jackets to be a valuable addition to your wardrobe. However, if you are not satisfied with your order, then you can always avail our 30-day free return policy.

Please, find the terms and conditions for returns and refunds below.

• We advise you to keep the original packaging if you wish to return your order. We only entertain returns if the item is returned with its original packaging.
  
• Customized products, manufactured to meet your specific requirements, cannot be returned or exchanged.
• As a customer, you can apply for a full refund after confirming your order and before delivery
• To initiate a return, email at sales@leatherjacketry.com
  
  
• You will be required to submit proof of purchase to start the return process. 
  
  
• Currently, we only provide returns for orders made in the USA.  

Restocking fees do not need to be paid by customers for their first time returning an order. However, if a return request is made the second time for the same order, the customer will be required to pay a restocking fee.

Upon the acceptance of your return request, we will send you a return shipping label with instructions to guide you on how and where to send your package. Any order sent back to us without initiating a return request will not be accepted.

To Exchange Your Order

If you want to exchange your order, submit a return request, and make another purchase for the new item after your return request is accepted.  

Feel free to reach out to us as soon as possible in case your order gets damaged or lost in transit. 

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Step-by-Step Instructions for a Refund

Here’s how you can obtain a refund. 

• Email us at: sales@leatherjacketry.com
  
  
• In your email, ensure to include your order number.
  
  
• Your reason for requesting a refund.
  
  
• In case of receiving damaged items, make sure to attach clear images for convenience.

After receiving your returned order, we will notify you by email. We will also issue a refund according to the payment method used to place your order. It is important to note that a refund may take up to 10 business days to process and reflect in your account, depending on your chosen payment method and banking institute.  

Don’t forget that banks and credit card companies may also take some time to process and post your refund. 

In case you do not receive your refund in more than 15 days, we advise you to double-check your bank account and contact the platform used to make the payment. You can also contact us via phone or email address as mentioned below.